Contact U90 Support
For help with your account, app features, accessibility, technical problems or general questions, email info@u90.ai. Include the email associated with your U90 account, your device and iOS version, and a short description of the issue.
Do not include passwords, full payment-card details, medical records or highly sensitive images in an ordinary email. If an attachment is necessary, send only what is relevant and remove unrelated personal information.
Subscriptions, purchases and refunds
For an App Store subscription, you can view or cancel the subscription in iPhone Settings → your name → Subscriptions → U90. If access is missing after a purchase, first use the Restore Purchases control in U90, then contact us with the transaction date and Apple receipt or transaction identifier.
Apple processes App Store charges and refund requests. U90 cannot view your full payment-card details or issue an Apple refund directly.
Privacy and account deletion
Use in-app settings to manage permissions, download available account information or start deletion. To permanently delete the account, follow Delete Account & Data.
For access, correction, deletion, consent withdrawal or another privacy request, email info@u90.ai. We may verify your identity before acting on a request.
Report content or a member
You can report a post, message or profile from its ••• menu and can block a member from their profile or conversation. Reports are reviewed using automated safety tools and human moderation where appropriate.
U90 prohibits harassment, threats, hate, body shaming, sexual exploitation, dangerous weight-loss practices, encouragement of self-harm, fraud, impersonation, privacy violations and illegal or infringing content. See the Community Rules.
If in-app reporting is unavailable, email info@u90.ai with the subject “Safety report.” Include the member or content involved, what happened and any relevant date or screenshot. Do not forward illegal sexual content.
Moderation decisions and appeals
U90 may remove content, restrict features, suspend an account or take other proportionate action when the Community Rules or law may have been violated. Safety reports are prioritized, and credible urgent threats are escalated as quickly as reasonably possible.
To appeal a moderation decision, reply to the notice or email info@u90.ai with the subject “Moderation appeal.” Explain the decision you dispute and provide any relevant context. A person not responsible for the initial decision will review the appeal where reasonably available.
Health, AI and accessibility help
U90 provides general wellness and fitness information, not medical advice or emergency services. Stop an activity and seek appropriate professional help if you experience concerning symptoms. Report unsafe or inappropriate AI output through its in-app feedback control or to support.
If a disability or access need makes a U90 feature difficult to use, contact support and describe the barrier. We will work to provide reasonable assistance or an alternative where available.
Developer and legal contact
Developer and operator: U90 LIMITED LIABILITY COMPANY
Registered office: 8, 9th Street, Nor Aresh, Yerevan 0075, Republic of Armenia
Registration number: 999.110.1609198
Tax identification number: 00552698
Email: info@u90.ai
Website: https://u90.ai